Are there any specific time limits for an insurance company to pay for collision or comprehensive claims?
Some states have specific time limits for the settlement of claims. In general, insurance companies should pay all claims in a prompt and reasonable amount of time. However, what constitutes "prompt and reasonable" may vary from claim to claim.
Claims that require special or extended investigation may take longer to resolve. Inclement weather conditions often cause an increase in the number of claims filed and that can slow the process down as well.